Privacy Policy

At Bitdo Pte Ltd (“Bitdo,” “we,” “us,” or “our”), we value the privacy and security of our users. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you interact with our website, located at https://www.bitdo.co, and our services. We are committed to maintaining the confidentiality and integrity of your information in compliance with applicable privacy laws and regulations.

 

Information We Collect

When you visit our website or use our services, we may collect certain information from you:

 

Personal Information: We may collect personal information such as your name, email address, contact number, and company details when you voluntarily provide it to us, such as when you contact us or submit a request for our services.

 

Log Data: Our servers automatically record certain information when you access our website, including your IP address, browser type, operating system, referring/exit pages, and timestamps. This information is used for analytical purposes and to administer the website effectively.

 

Cookies and Similar Technologies: We use cookies and similar technologies to enhance your browsing experience, analyze website usage, and improve our services. These technologies may collect information such as your IP address, browser type, device information, and browsing behavior.

 

Use of Information

We may use the information we collect for various purposes, including:

  • Providing and improving our services to meet your needs and requests.
  • Communicating with you, including responding to your inquiries and providing customer support.
  • Personalizing and enhancing your experience on our website.
  • Analyzing trends and user behavior to improve our website and services.
  • Sending you promotional and marketing materials if you have opted in to receive such communications.

 

Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties without your consent, except as described in this Privacy Policy or as required by law. We may share your information with:

Service Providers: We may engage third-party service providers who assist us in delivering our services, such as hosting providers, payment processors, and marketing agencies. These providers are obligated to protect your information and only use it for the specified purposes.

Legal Requirements: We may disclose your information if required to do so by law or in response to valid legal requests, such as subpoenas or court orders.

Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the acquiring entity.

 

Data Security

We employ industry-standard security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission or storage is completely secure, and we cannot guarantee the absolute security of your data.

Links to Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or the content of such websites. We encourage you to review the privacy policies of those websites before providing any personal information.

 

Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us, and we will promptly delete such information from our records.

 

Updates to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material updates by posting the revised policy on our website or through other communication channels. We encourage you to review this policy periodically for the latest information.

 

Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at [email protected].

Last updated: 09/06/2023

 

By using our website and services, you signify your acceptance of this Privacy Policy. If you do not agree with this policy, please refrain from using our website or providing any personal information.